Privacy Policy

At Boise Cleaning Crew ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or book a cleaning service
• Sign up for our newsletter or promotional communications
• Contact us via phone, email, or contact form
• Create an account on our website

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Home details (size, number of rooms, etc.)
• Service preferences and cleaning instructions

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visit

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our cleaning services
• Process your bookings and payments
• Send you confirmations, reminders, and service updates
• Respond to your inquiries and customer service requests
• Send you marketing and promotional communications (with your consent)
• Improve our website and services
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, booking software, email services)
• Cleaning Professionals: Information necessary to perform your requested services
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict processing of your information
• Withdraw consent for marketing communications

To exercise these rights, please contact us at team@boisecleaningcrew.com or 208-279-8296.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: